and, below is a sampling of UNSOLICITED Customer Testimonials:
+ EMAILS RECEIVED:
Quick order processing and shipping as promised...Replies to email on Sunday...Updates after hours......Outstanding customer service!!! This has been my best online buying experience to date! I work in a service industry where we live or die by customer service so I appreciate how you have handled my order. I will definitely buy from you again and I will tell others about illuminationGear! By LB - FEB 25, 2012 ------------------------------------------------------------------------------------------------------ your company hands down, has the fastest free shipping I have EVER experienced. Your prices were also fantastic. I WILL ABSOLUTELY be doing business with you again, and be recommending you to all my friends. It's been a pleasure and my module arrived %100 intact and perfect. I am completely satisfied. By A very happy customer MM - JUL 19, 2011 ------------------------------------------------------------------------------------------------------ I literally make a living helping small and medium sized businesses get up and profitable on the web. I don't usually write letters to businesses, with everything I have seen it takes a lot to impress me. Today I stand impressed. Excellent communication, excellent turnaround on paperwork via email and frankly, beyond excellent in order fulfillment time! Then you put the cherry on top when I opened the package and found the keychain light inside. Something extra with no fanfare, just a nice thank you... and that's perfect.
Tod, it's pretty rare when I give an "A" to a web buying experience, I'm a hard grader because it's what I do for a living and my standards are pretty high. This week, however, you just earned the first "A+" I have given to any business all year! Simply outstanding. I will certainly be sending all my friends to your site from here on because I just love it when my friends are treated well.
Keep up the great work and do yourself a favor- keep doing sales on the web, you have a genuine knack for it. Thank you again for a great buying experience! By TK - Sept 22, 2010 ------------------------------------------------------------------------------------------------------ Thank you very much for your great customer service!! Your the best dealer I have dealt with in my profession!! By Capt. S. B., Command Duty Officer, LARGE Sheriffs Office - Apr 12, 2010 ------------------------------------------------------------------------------------------------------ I wanted to thank you for your great service. I liked your website the best and you were the only one to carry the item, have good pictures of it and allow me to order accessories as I needed them in a simple process. I look forward to ordering from you again. By SamN - Dec 7, 2009 ------------------------------------------------------------------------------------------------------ Easy fast shipping By ChrisD - Nov 30, 2009 ------------------------------------------------------------------------------------------------------ Service was excellent. I was very satisfied. By WilliamK - Nov 25, 2009 ------------------------------------------------------------------------------------------------------ You are really good at what you do. This has to be one of the best sales experiences I have ever had. By Fr. JohnB - Nov 1, 2009 ------------------------------------------------------------------------------------------------------ thank you for everything,your my contact for up and coming purchases.thanks todd YOUR VERY HAPPY CUSTOMER By NarindraM - Sep 24, 2009
